entourage.
#FandomMeetsInnovation

Where Fandom Meets Innovation.

We revolutionise fan engagement by creating personalised digital experiences that reward, connect and celebrate the modern sports fan - while driving long-term value for brands and rights holders.

Trusted by leaders in world sport

  • Golf Saudi
  • LIV Golf
  • International Series
  • Weare54
  • PIF Saudi International
The shift

The game has changed.

Fan behaviour has fundamentally shifted. Younger audiences are digital-first, attendance is under pressure, and fans now expect to participate - not just watch.

Multi-Platform Distribution
46%of younger fans prefer watching on their smartphones
47%of Gen Z use apps while watching a game

Audiences are platform-agnostic.

Younger viewers consume sport across streaming, social, UGC and gaming - rarely through a single channel. Rights holders must reach them across the whole digital ecosystem to capture attention.

Physical Attendance Decline
£39cheapest Liverpool FC ticket in 2025
£9.59the 1990 equivalent, adjusted for inflation

Fewer fans in the stands.

Ticket prices have risen far out of line with inflation, while ageing venues offer poor connectivity for a digital-age audience. The pandemic permanently changed how people consume sport.

Direct Fan Engagement
55%expect to interact with live stats during games
30%+growth in OTT media rights since 2018

Fans want to participate.

Gen Z and Gen Alpha demand experiences that fit their digital lives. Interactive, gamified, instant formats are now essential to meet the expectations of digitally native audiences.

Our approach

Four pillars of fan value.

Engagement
Acquisition

Build immersive experiences

Drive meaningful engagement through gamification, challenges, community features and exclusive access.

Rewards
Retention

Deliver real-world value

Personalised incentives through a curated marketplace, turning loyalty into tangible benefits.

Membership
Community

Own digital hubs

Tiered membership with premium benefits, so fans feel valued and invested in the brand.

Data & Insights
Growth

Turn interaction into intelligence

Full ownership of first-party data for deep segmentation, predictive analytics and smarter decisions.

Case studies

See it in the hands of real fans.

From ideation to on-site delivery, here's what we've built - and the results it drove. Swipe through the live products.

LIV Golf Riyadh app: Hit or Miss prediction game countdown to the next game, with a golf quiz
LIV Riyadh prediction game
LIV GolfLIV Riyadh

A mass-market prediction game for a non-golf audience.

The challenge

Drive mass participation at a LIV event in a market with low golf familiarity - which meant a stripped-down, instantly accessible experience anyone could pick up in seconds.

What we did

Designed and delivered a simplified Score Predictor optimised for speed and scale: prediction games across timed windows, a golf-knowledge quiz to broaden appeal, a tournament info hub, a referral mechanic for organic growth, and a daily prize structure to sustain engagement across the event.

5.8ktotal players across the event
3.2kmarketing opt-ins captured
55%opt-in rate
+90%user growth across the event
+32%participation lift in the car-prize window
4.1average guesses per player
Chestertons Polo in the Park app: interactive Hurlingham Park site map with QR scan points
Polo in the Park companion app
Chestertons PoloPolo in the Park

A companion app that turned spectators into players.

The challenge

Connect a hospitality and entertainment-led crowd to the sport itself - giving attendees a reason to engage with the action across all three days, before, during and after play.

What we did

Designed and delivered a mobile-first engagement hub: a venue-wide QR hunt, live match predictions, a polo knowledge quiz and an interactive site map - all rewarded through a sponsor-funded raffle, partner competitions and curated local-business perks, and capturing first-party data and audience insight for organisers and partners.

775registrations from 1,914 scans
523active players
~4kapp interactions
59kpoints earned by fans
3 daysgrowth building to the Sunday finals
0downtime or technical issues
WAGL golf app home: create a game, make a poll or find a game, with your upcoming rounds
WAGL - the live MVP
Rick Shiels GroupWAGL

Golf's social layer - strategy, brand and a shipped MVP.

The challenge

The fastest-growing segment of golf - casual, under-40, non-club players - has no digital home for organising games, finding playing partners or competing. The infrastructure that serves club members is closed off to everyone else.

What we built

The product, end to end: product strategy, brand identity and a working MVP (React + Firebase, WhatsApp-native, no download required). Game creation in seconds, date polls, Apple Pay green-fee escrow, location-aware discovery, and the proprietary WAGL rating that turns every round into a relative ranking. Developed with Rick Shiels (5M+ audience) as Chief Ambassador.

The opportunity

Market context the product is built to capture:

62.3mglobal adult golfers - under-40 fastest growing
~55%are non-club members - the under-served majority
78%use golf apps, up from 37% in 2011
6%use them socially - the gap WAGL fills
MVPshipped & live: React + Firebase
5M+Rick Shiels audience as Chief Ambassador
PIF Saudi Ladies International app: approach-shot prediction, picking how close a player lands to the pin
QR Hunt & Score Predictor games
International SeriesPIF Saudi International

Two activations that moved a venue and gamified the golf.

The challenge

Get fans out of the concert and fan-zone and onto the fairways - then keep a largely casual, non-golf audience genuinely engaged with the tournament itself.

What we did

Everything from ideation to on-site delivery. Two complementary products: a venue-wide QR Hunt that drove movement and captured first-party data, and a gamified Score Predictor (including the event-opening Back 9 Accumulator) that turned spectating into live competition with leaderboards, streaks and power hours.

69%peak participation vs ~10% industry norm
13.8kQR scans over the event
2.2kunique participants
63%marketing opt-in rate
6.3average scans per user
1sthighest downloads to date vs prior events
The platform

One ecosystem. Six ways to activate your audience.

From digital communities to in-venue activations, every module plugs into a single connected platform - fully branded to you. Tap any module to explore.

Structured gameplay, team discovery, skill-based matchmaking and leaderboard logic - all designed to drive physical activity and community interaction. Turn fans into players, and players into a ranked community.

  1. 01Discoverfind open games and teams nearby
  2. 02Matchskill-based matchmaking pairs players
  3. 03Competelive scoring and head-to-head play
  4. 04Rankclimb leaderboards and earn status

Build shared spaces where fans follow, react, post and compete - with profile systems, content feeds and behavioural triggers that drive ongoing engagement, all inside a walled garden you own and control.

  1. 01Profilesevery fan gets an identity and history
  2. 02Feedspersonalised content and activity streams
  3. 03Interactfollow, react, post and message
  4. 04Belongcommunities you own and control

Seamlessly connect to real-world transactions through card-linking - capturing offline behaviour, attributing value to partners, and rewarding loyalty without added friction. A curated marketplace turns points into tangible benefits.

  1. 01Linkfans connect a payment card once
  2. 02Captureonline and offline spend is tracked
  3. 03Attributevalue credited to partners and sponsors
  4. 04Rewardpoints convert to real-world benefits

Add interactivity to broadcast moments with overlays, fan predictions, polls, second-screen games and real-time engagement metrics - turning passive viewing into an active, measurable experience.

  1. 01Broadcastplug into any live or streamed moment
  2. 02Overlaypolls, predictions and second-screen games
  3. 03Engagefans play along in real time
  4. 04Measurelive engagement data and insight

Deliver structured learning pathways with skill progression, session tracking, interactive challenges and sponsor-ready content journeys - connecting fans to instructors and coaches inside the ecosystem.

  1. 01Pathwaystructured learning and drills
  2. 02Tracklog sessions and monitor activity
  3. 03Progressvisible skill progression and milestones
  4. 04Connectmatched to coaches and instructors

Layer live activations with QR unlocks, geofenced moments, in-venue missions and digital rewards - transforming passive attendance into trackable participation, with ticketing and venue discovery built in.

  1. 01UnlockQR codes activate hidden content
  2. 02Explorein-venue missions drive movement
  3. 03Triggergeofenced moments and rewards
  4. 04Rewarddigital prizes and prize draws
Who we help

Built for everyone in the game.

Scalable solutions tailored to influencers, clubs, leagues and federations - whether driving acquisition, loyalty or new revenue.

Influencers

Advanced tools to activate and grow audiences. Gamified engagement and real-time insights foster connection while diversifying revenue through campaigns and exclusive content.

Clubs & Teams

A comprehensive platform integrating ticketing, membership and rewards into one ecosystem - driving revenue while deepening insight into fan behaviour.

Leagues

A connected ecosystem that drives retention and commercial success, with data integration and segmentation benefiting every stakeholder from fans to sponsors.

Federations

A centralised solution to streamline engagement and operations across multiple entities, with aggregation and community tools that scale global impact.

Working with Entourage has been a consistently positive experience. They take the time to understand our needs and adapt quickly - a partner we can trust to get it right.
Paul DunstanDirector of Events, Golf Saudi

Entourage is more than a brand.
It's a movement.

Let's talk about how we can activate your audience. Book an initial consultation and we'll show you what's possible.